REFUND TERMS

In order to cancel an item in your order: - Log into your Truefitt & Hill account and go to the 'My Orders' page.
- Identify the service you want to cancel and click on the corresponding 'View Details' link.
- In the detailed order page, you will see 'Cancel' links against each of the services in Chicken Road that order.
- Click on the 'Cancel' link, indicate the reason for cancellation, choose a mode of refund and confirm cancellation. - Once your cancellation request is created, we will ensure that the cancellation is processed as soon as possible. Chicken Road

Why Chicken Road do I see a disabled 'Cancel' link?

A disabled 'Cancel' link can mean the following things:
- You Chicken Road have availed the requested service.
- The Chicken Road item is non-refundable (e.g. e-Gift Vouchers).

In any of the above cases, you Chicken Road can get in touch with our Customer Support for more information

How long will it take to process my cancellation request? Chicken Road

Once you request the cancellation, it will take us a Chicken Road maximum of 2-3 business days to cancel the order and initiate a refund. You will be notified of the same by email.